This course is designed to give participants a complete vision about how Revenue Assurance programs could improve the financial results on Telecommunications Operators. By describing the different methods and the tasks to develop, participants will have the whole information to start building Revenue Assurance Teams in order to define monitoring controls used to identify revenue risk and report them to perform their correction. The course will analyze some of the principal processes of a Telecommunication Operator and will explain all of the usually problems that could appear on it such as Bill Incidence Detection, Rate Reviews, Fraud Alarms or Loyalty Policies.
Be able to manage different operational areas information in order to implement Revenue Assurance policies and develop control processes to avoid financial risks.
Knowledge of Telecommunication Operator concepts, business process reengineering and data analysis
Engineers / Technicians / Economists/ Managers / Project Team Members/ Planners